1. Data controller
Company name: La Shawermeria SL
Tax ID (NIF): B22510390
Address for notifications: Calle del Clariano 6, 46021 València, Spain
Email: info@shawermeria.es
Telephone: +34 683 26 85 43
Activity: food service and sale of prepared food for collection and delivery.
Website: shawermeria.es
2. What we process, and why
| Purpose | Data | Legal basis | Retention |
|---|---|---|---|
| Sending you offers and news if you join the club | Email address and, if you provide them, name and city | Your consent | Until you unsubscribe |
| Measuring and improving use of the site (analytics) | Browsing data, cookie identifiers, IP address | Your consent | Per each cookie's lifetime (see Cookie Policy) |
| Advertising and campaign measurement | Cookie identifiers and browsing events | Your consent | Per each cookie's lifetime |
| Replying if you contact us | Whatever you include in your message | Your consent and our legitimate interest in replying | As long as needed to deal with the enquiry |
| Site security and operation | Server technical logs, IP address | Legitimate interest | The hosting provider's technical retention periods |
| Showing your points in the app ("My account") | Email address and a temporary verification code | Your consent and running the loyalty programme | The code expires after 10 minutes; the session after 90 days |
| Adding points when you mention us on Instagram | Instagram identifier, your card's email or phone, and the date of the mention | Your consent and running the loyalty programme | The daily record is kept while the loyalty programme exists |
We do not carry out automated decision-making with legal effects, nor profiling that significantly affects you.
3. The La Shawermeria app
Our app for iPhone and Android, and its web version at pedir.shawermeria.es, does not ask you to register, does not process payments and does not access your location, contacts or photos.
- Ordering: when you order, we take you to our online shop (Last.app); when you join the club, to Comeback. Each processes your data as explained in this policy.
- My account: to see your points, you enter your email and we send you a 6-digit code to confirm it is yours. We use that email only to send the code and find your loyalty card; we do not use it for advertising. The session is stored on your device and you can sign out at any time.
- Points for mentioning us on Instagram: if you mention us in a story, our Instagram assistant asks for your card's email or phone number to add the point. We keep your Instagram identifier and the date so we give at most one point a day.
- Statistics: we measure app usage anonymously with Umami, without cookies and without storing your IP address.
You do not need to create an account in the app. If you would like us to delete your loyalty card or any associated data, write to info@shawermeria.es.
How to delete your loyalty card and data (La Shawermeria app)
- Email info@shawermeria.es with the subject "Delete my account", from your card's email (or tell us the email or phone you signed up with).
- We will confirm your request and delete your data within 30 days at the latest.
Deleted: your loyalty card (name, email, phone, birthday, points, rewards and history) and the records of points for Instagram mentions. Kept only: order and invoice data that tax and commercial law require us to keep, for the legal period. Signing out of "My account" in the app only ends the session on your device.
4. Who can access your data
We work with providers who process data on our behalf under contract:
- Netlify — website hosting.
- Google — Google Tag Manager and usage analytics.
- Meta — measurement and advertising on Facebook and Instagram.
- TikTok — measurement and advertising.
- Comeback — customer club management and sending communications.
- Last.app — the ordering platform behind our own shop.
- Resend — sending the sign-in codes for "My account" (EU servers).
- ManyChat — our Instagram, WhatsApp and Messenger messaging assistant.
- Umami — anonymous, cookie-free app statistics.
If you choose to order through Uber Eats or Glovo you leave this site and deal directly with those platforms, which act as independent controllers under their own policies.
We do not sell your data, and we do not share it with third parties except where legally required.
5. International transfers
Some of the providers above are established outside the European Economic Area or process data there. Those transfers rely on the safeguards set out in the General Data Protection Regulation, such as the European Commission's standard contractual clauses or an adequacy decision.
6. Your rights
You may at any time exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw your consent where processing is based on it, without affecting the lawfulness of processing carried out beforehand.
To do so, write to info@shawermeria.es stating which right you wish to exercise. We may ask you to confirm your identity.
If you believe we have not handled your request properly, you may lodge a complaint with the Spanish Data Protection Agency (aepd.es).
7. Cookies
Our use of cookies and similar technologies is set out in the Cookie Policy, where you can also change or withdraw your consent.
8. Minors
This site is not aimed at children under 14 and we do not knowingly collect their data. If we find that we have, we will delete it.
9. Changes to this policy
We may update this policy to reflect legal or service changes. The version in force is always the one published on this page, with its update date.